Business Computing Support

It is not until you loose your computer system(s) that you realise how much you rely on it each day. What would you do if you got to work and found all of your data was corrupt?

Often it is not until problems appear that a business will seek help. By then a small fix has turned in to a big, costly job. Please don't wait until you can't access your data before you call us. Support is not just about fixing your computer when it isn't functioning. Gain some peace of mind by talking to our skilled consultants today. They will look at your business and identify areas where you would most benefit from our computer support services. Absolute Tech has been supplying Information Technology support to businesses through out the wider Taranaki region since 2003. View our testimonials and see how our current clients feel about the support we supply to them.

Prevent problems before they cost you time and money!

• Remote systems monitoring
• Monthly maintenance
• Telephone support
• Break / Fix support
• System reviews

What to do when it all goes wrong...

Unfortunately computers do not always behave as they should. Sometimes things go wrong, and of course downtime meaning loss of productivity and profits. The easiest way to solve your problem is to pick up the phone and call us.

Absolute Tech excels in support services. Our experienced, on call engineers are able to respond quickly to get your system fixed and operational again. You call us and we will come to you. Simply call 0800 699 336

You can't afford downtime, talk to one of our consultants about implementing a system backup program. With the right preparation, systems can quickly be restored to an operating state with minimal downtime.

Don't allow computer problems to disrupt your business a day longer.

Remote Support

Are you one of our clients not based in New Plymouth? Thats no problem at all. Each week we travel throughout Taranaki to ensure all of our clients have this valuable service available. Nationwide clients are given the same top quality support via remote management technology.Remote support is usually the fastest and most convenient way for you to receive technical help. This is often simply phone support, but also includes a range of remote support tools.

With the aid of Virtual Private Networking or VPN technology, Absolute Tech can connect securely to your computer or local area network with an encrypted DataStream. We then use tools such as TightVNC and Microsoft Remote Desktop to solve your problems just as though we were sitting at your computer.The support technican has an instant, real-time view of the end-user's desktop and can optionally share remote control of the mouse and keyboard.The vast majority of problems can be fixed in this manner.

If a technician needs to visit, he will be equipped with a clearer idea of the problem as preliminary investigations have already been undertaken. This method gives us the ability to solve your problem in the least amount of time, saving you money and frustration.